Privacy Policy

1. Information We Collect

We collect information to provide and improve our virtual office services, including:

• Personal Information: Name, email address, phone number, and billing details provided during registration or contact form submissions.
• Business Information: Company name, registration details, and mailing preferences for virtual office services.
• Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited, collected via cookies and analytics tools.
• Mail Handling Data: Details related to mail received on your behalf, such as sender information and delivery preferences.

2. How We Use Your Information

We use your information to:

• Provide virtual office services, including business addresses, mail scanning, and call forwarding.
• Process payments and manage your account.
• Communicate with you about your account, updates, or promotions (with your consent).
• Improve our website and services through analytics and feedback.
• Comply with legal obligations, such as Estonian business registration requirements.

3. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service Providers: Trusted partners who assist with mail handling, payment processing, or analytics, bound by confidentiality agreements.
• Legal Authorities: When required by law or to protect our rights, such as for Estonian e-Residency compliance.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred with notice to you.

4. Data Security

We use industry-standard encryption and secure storage to protect your data, including mail scans and personal details. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have rights under laws like GDPR or CCPA, including:

• Access, correct, or delete your personal information.
• Opt out of marketing communications.
• Request data portability.

To exercise these rights, contact us.

6. Cookies and Tracking

We only use cookies where required for the service to function. We do not use cookies to track you or to serve you targeted advertisments.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or our website.

8. Contact Us

For questions or concerns about this Privacy Policy, please reach out:

[email protected]

Järveküla tee 64-9, 30322, Kohtla-Järve, Estonia